This Privacy Policy describes how Van Rishi and Mangalam Organic collect, use, process, disclose, and safeguard your information when you visit or make a purchase from our website.
Van Rishi products are sold and fulfilled by Mangalam Organic. “Van Rishi” is a trademark currently under approval process and is being used for branding and sale of products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Who We Are
Business Name: Mangalam Organic
Brand Name: Van Rishi
Email: vanrishifarms@gmail.com
Phone & WhatsApp Support: +91-9318464703
Registered Address:
RZ-75 Sukhi Ram Park,
Kiran Garden, New Delhi – 110059, India
Information We Collect
When you use our website, place an order, create an account, contact us, or interact with our services, we may collect the following information:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Mobile number
- WhatsApp number
- IP address
- Device/browser information
Account Information
- Login credentials
- Saved addresses
- Order history
- Account preferences
Transaction Information
- Order details
- Payment status
- Transaction identifiers
- Refund details
Please note:
Van Rishi does NOT store your debit card, credit card, UPI PIN, CVV, or banking passwords.
Payment transactions are securely processed through third-party payment gateways.
Payment Processing
We use third-party payment service providers including:
- Razorpay
- Cash on Delivery (COD) services
Payment gateways may independently collect and process payment-related information in accordance with their own privacy policies.
Customers are advised to review the privacy policies of payment providers before using their services.
How We Use Your Information
Your information may be used for:
- order processing
- delivery coordination
- customer support
- WhatsApp order updates
- email notifications
- fraud prevention
- account management
- shipping verification
- refund processing
- service improvement
- legal compliance
- marketing communications
- promotional offers
- analytics and advertising
We may also use customer information to:
- personalize website experience
- optimize advertising campaigns
- improve website performance
- analyze customer behavior and traffic trends
Advertising, Analytics & Tracking Technologies
Van Rishi may use:
- Google Analytics
- Meta/Facebook Pixel
- Google Ads tracking
- remarketing tools
- conversion tracking technologies
- third-party analytics software
These technologies help us:
- measure website traffic
- improve user experience
- optimize advertisements
- understand customer interactions
- conduct remarketing campaigns
Third-party platforms may use cookies, pixels, or similar technologies to collect behavioral and device-related information.
Cookies Policy
Our website uses cookies and similar tracking technologies.
Cookies may be used for:
- login sessions
- cart functionality
- account authentication
- website analytics
- advertising personalization
- remembering preferences
- security monitoring
By continuing to use our website, you consent to our use of cookies.
Users may disable cookies through browser settings; however, certain website functionalities may become unavailable.
WhatsApp, SMS & Email Communication
By placing an order or sharing contact information, you consent to receive:
- order confirmations
- shipping updates
- delivery notifications
- customer support responses
- promotional emails
- marketing messages
- WhatsApp communication
- SMS updates
Users may request to unsubscribe from promotional communication at any time.
Transactional communication related to active orders may still continue where necessary.
Sharing of Information
We may share customer information with trusted third parties strictly for operational purposes, including:
- shipping and logistics partners
- payment processors
- analytics providers
- advertising partners
- technical service providers
- customer support platforms
- website hosting providers
Such sharing is limited to operational necessity.
Van Rishi does NOT sell customer personal information to third parties.
Embedded Third-Party Content
Our website may contain third-party integrations or embedded content including:
- WhatsApp chat widgets
- Instagram content
- YouTube videos
- Google Maps
- social media integrations
These third-party services may independently collect user data according to their own privacy practices.
Van Rishi does not control third-party privacy policies.
Customer Rights
Customers may request:
- access to personal information
- correction of inaccurate data
- deletion of account information
- removal from promotional communication
Such requests may be submitted through our official support email.
Certain transactional or legally required information may be retained for compliance, taxation, fraud prevention, or dispute resolution purposes.
Data Security
We implement reasonable technical and organizational safeguards to protect customer information.
However, no online platform, server, or electronic transmission method can guarantee absolute security.
Customers acknowledge that use of online services carries inherent cybersecurity risks.
Retention of Information
Customer data may be retained for:
- legal compliance
- taxation requirements
- accounting records
- fraud prevention
- dispute management
- operational continuity
Retention periods may vary depending on applicable legal and business requirements.
Accounts & Password Responsibility
Customers are responsible for maintaining confidentiality of:
- account credentials
- passwords
- login access
Van Rishi shall not be responsible for unauthorized account access caused by customer negligence or credential sharing.
Children’s Privacy
Our website may be accessed by individuals under the age of 18 under parental or guardian supervision.
We do not knowingly collect sensitive personal information from minors beyond normal transactional requirements.
External Links
Our website may contain links to third-party websites.
Van Rishi shall not be responsible for:
- third-party content
- external privacy practices
- external website security
- third-party transactions
Users access third-party websites at their own discretion.
Legal Compliance & Disclosure
We may disclose customer information if required:
- under applicable Indian law
- by government authorities
- for fraud investigations
- to protect legal rights
- during dispute resolution
- for regulatory compliance
Limitation of Liability
Van Rishi shall not be liable for:
- unauthorized third-party access
- cyberattacks
- data interception
- technical vulnerabilities
- service disruptions
- indirect damages arising from website usage
Users access the website at their own risk.
Policy Updates
Van Rishi reserves the right to modify, revise, update, or replace this Privacy Policy at any time without prior notice.
Customers are advised to review this page periodically.
Continued use of the website constitutes acceptance of updated terms.
Contact Information
For privacy-related concerns or requests:
Mangalam Organic
Brand: Van Rishi
Email: vanrishifarms@gmail.com
Phone & WhatsApp Support: +91-9318464703
Business Address:
RZ-75 Sukhi Ram Park,
Kiran Garden, New Delhi – 110059, India